Privacy Policy for Radhe Exchange
At Radhe Exchange, your privacy is a priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://radheexchange.com.in, or engage with our services. Please read this policy carefully to understand our views and practices regarding your personal information.
Information We Collect
Personal Information
When you register on our website or use our services, we may collect personal information that includes but is not limited to your name, email address, phone number, and payment details. This information is essential to provide you with personalized and secure services.
Non-Personal Information
We also gather non-personal information automatically, such as your IP address, browser type, operating system, and browsing behavior on our website. This information helps us improve the functionality and user experience of our website.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user interaction. Cookies allow us to remember your preferences and provide tailored content. You can choose to disable cookies through your browser settings, though this may affect the performance of some website features.
How We Use Your Information
To Provide and Improve Services
We use your Privacy Policy to deliver and enhance the services you request. This includes managing your account, processing transactions, and providing customer support.
Communication
Your contact information enables us to send you essential updates about your account, promotions, and any changes to our policies or services.
Analytics and Marketing
We use non-personal data to analyze user behavior and preferences. This helps us optimize our marketing strategies and website functionality to meet your expectations better.
Legal and Security Purposes
Your information may be used to comply with legal obligations, resolve disputes, enforce our terms and conditions, and prevent fraudulent or unauthorized activities.
Sharing of Your Information
Third-Party Service Providers
We may share your information with trusted third-party vendors who assist in delivering our services. These include payment processors, customer support platforms, and marketing partners. These providers are obligated to protect your information and use it solely for the intended purposes.
Legal Obligations
If required by law or legal processes, we may disclose your information to regulatory authorities, law enforcement agencies, or other authorized entities.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such changes to ensure transparency.
Data Security
We prioritize the security of your personal information by implementing advanced technical and organizational measures. These include encryption, secure servers, and access controls. Despite our efforts, no online platform can guarantee absolute security. We encourage you to take proactive steps, such as using strong passwords and avoiding sharing sensitive information.
Your Privacy Policy Rights
Access and Correction
You have the right to access the personal information we hold about you. If you find any inaccuracies, you can request corrections to ensure your information is up-to-date.
Data Portability
You may request a copy of your personal information in a structured and commonly used format.
Right to Withdraw Consent
If you have given consent for the processing of your information, you can withdraw it at any time. However, this may limit your ability to use some of our services.
Opt-Out of Marketing
You can opt out of receiving marketing communications by following the unsubscribe link in our emails or contacting us directly.
Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once your information is no longer required, we securely delete or anonymize it in compliance with legal and regulatory requirements.
Children’s Privacy Policy
Radhe Exchange does not knowingly collect personal information from children under the age of 18. If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it. Parents or guardians who believe their child has provided us with personal information should contact us promptly.
International Users
If you are accessing our website from outside India, please note that your information may be transferred, stored, and processed in India, where our servers are located. By using our services, you consent to the transfer of your information to India, which may have different data protection laws than your country.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, along with the effective date. We encourage you to review this policy regularly to stay informed about how we protect your privacy.
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