Terms and Conditions - Radhe Exchange
These terms and conditions set out the rules for using Radhe Exchange and its services. By messaging our team, creating an ID, or placing any bet on the platform, you agree to these terms and conditions in full. Please read them carefully. They are written in plain language so you know exactly where you stand as a member. Radhe Exchange is an online cricket and sports betting exchange, along with a live casino, offered strictly to adults aged 18 and over. If you do not agree with any part of these terms, please do not use the platform.
1. Eligibility and these these terms
You must be at least 18 years old to open or use an account. By registering, you confirm that you are of legal age and that online gaming is permitted in your location. It is your responsibility to check the laws that apply to you before you play. We may ask you to verify your age and identity at any time, and we can suspend or close accounts where we cannot confirm eligibility. These terms and conditions apply to every member equally, and using the platform means you accept them as a binding agreement.
2. Your account and login
Each member is allowed one personal account. Your login is private and must not be shared, sold, or transferred to anyone else. You are responsible for keeping your credentials and OTP secure, and for every activity that takes place under your ID. If you believe your account has been accessed without permission, contact our WhatsApp support team immediately so we can help secure it.
You agree to provide accurate details when you register and to keep them up to date, especially your registered mobile number and payment information. Accounts opened with false information, or duplicate accounts created to abuse offers, may be suspended or closed, and any related balances may be withheld.
3. Deposits and withdrawals
You can add funds using UPI, PhonePe, Google Pay, Paytm, IMPS, or net banking. Deposits are credited instantly in normal conditions, and you should only deposit money that belongs to you and that you can afford to lose. All bets are settled from your available balance.
Withdrawals are processed quickly once your request is verified. To protect members against fraud, we may confirm your identity and payment details before releasing a payout, and we may require that withdrawals go back to the same method or account used to deposit. The time for funds to reach you can depend on your bank or payment provider. We reserve the right to review or hold any transaction that appears suspicious, fraudulent, or in breach of these terms.
4. Bonuses and promotions
Any bonus, offer, or promotion is provided at our discretion and may carry its own conditions, such as minimum deposits, turnover requirements, time limits, or eligible markets. Where a promotion has specific rules, those rules apply alongside these terms and conditions. Bonuses are intended for genuine players enjoying the platform.
We do not permit bonus abuse. Creating multiple accounts, using bots, or placing risk-free hedged bets purely to extract promotional value may lead to forfeiture of the bonus and any winnings from it, and can result in account closure. We may change, pause, or withdraw any offer at any time.
5. Fair use and prohibited conduct
The platform must be used fairly and lawfully. You agree not to use any software, bot, or exploit to gain an unfair advantage, not to collude with other members, and not to interfere with the normal operation of the exchange or its markets. Attempts to manipulate odds, exploit obvious pricing errors, or take part in match-fixing or any illegal activity are strictly forbidden.
Where a bet is placed on an obvious error, a technical glitch, or a market that was clearly mispriced, we reserve the right to void the bet and correct the settlement. Members who breach fair-use rules may have bets voided, funds withheld, and accounts closed.
6. Bet settlement and market rules
Bets are matched and settled according to the rules of each market and the official result of the relevant event. On the exchange, back and lay bets are matched between members, and a bet only stands once it is fully matched. If an event is abandoned, postponed beyond a reasonable period, or has no official result, affected bets are normally voided and stakes returned, subject to the specific market rules. Our decision on settlement, made in good faith and based on the official outcome, is final.
7. Liability and responsible play
The platform is provided for entertainment. To the fullest extent permitted by law, Radhe Exchange is not liable for any indirect or consequential losses, or for losses arising from your betting decisions, from interruptions to internet or third-party services, or from circumstances beyond our reasonable control. Nothing in these terms limits any liability that cannot legally be excluded.
Gambling carries financial risk and should never be treated as a source of income. We are committed to responsible gaming: play only with money you can afford to lose, set your own limits, and reach out to our team if you need to take a break or self-exclude. The platform is for adults 18 and over only.
8. Changes to these terms and conditions
We may update these terms and conditions from time to time to reflect changes in our services, technology, or the law. The latest version is always published on this page, and continued use of the platform after an update means you accept the revised terms. We recommend you review this page occasionally. If you have any questions about these terms and conditions, our WhatsApp support team is available 24x7 to help.
Frequently Asked Questions
Who can use Radhe Exchange under these terms and conditions?
Only adults aged 18 and over who are legally allowed to take part in online gaming in their location. By registering you confirm you meet the age requirement, and we may verify your identity at any time.
Can I have more than one account?
No. Each member is permitted a single personal account. Creating duplicate accounts, especially to abuse bonuses, can lead to suspension, closure, and withholding of related balances.
How are withdrawals verified?
We may confirm your identity and payment details before releasing a payout, and withdrawals may need to return to the method used to deposit. This protects members against fraud, and the final crediting time depends on your bank or provider.
Can the terms change?
Yes. We may update these terms and conditions to reflect changes in our services or the law. The current version is always shown on this page, and continued use of the platform means you accept the latest terms.
Play by the rules, play for fun
By using Radhe Exchange you agree to these terms. If anything is unclear, message our 24x7 WhatsApp team. Betting is entertainment for adults 18+ only - please set limits and play responsibly.
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